Frequently Asked Questions
Everything you need to know about your bybente beauty journey.
Are bybente products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All bybente products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products suitable for sensitive skin?
Our formulas are designed to be gentle; however, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on your location.