Returns & Exchanges

At bybente, we want you to be completely satisfied with your beauty purchase. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals remain intact for a valid return.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.